http://prairie-grass.livejournal.com/ ([identity profile] prairie-grass.livejournal.com) wrote on June 21st, 2007 at 11:35 am
The theory tends to be that if a customer sees a shop-assistant sitting down then said customer thinks either a)the assistant is bored/grumpy and not going to be helpful, or b)assistant is bored/has nothing to do because the place is crap and gets no customers, so customer shouldn't even bother going near shop. I think that's true ONLY if the assistant is really unresponsive to the customer and is sitting there looking un-busy. You can sit and clean things or fold things or do files and still attract customers, in my opinion.
 
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